E-Readers

Ask an E-Readers Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

E-Readers

The Amazon account is strange for me I did not order

Customer Question
anything to the tune of...
The Amazon account is strange for me I did not order anything to the tune of $88.00 I dispute this charge.
JA: What's the make/model of your device? How old is it?
Customer: walter Senff***@******.***
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just found it today Oct.30-2016
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Not really,
Submitted: 1 year ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 1 year ago
I just want my $88.00 Dollars back credit it back to my M/C . I did Not order anything......
Answered in 9 minutes by:
10/31/2016
Electronics Technician: Russell H., Technician replied 1 year ago
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 11,704
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I advise you to contact Amazon.com at once - even if you have to wait until Monday morning, if their Customer Service department is not 'in' on a Sunday.

Their contact information, for Customer Service inquiries, is here:

1(###) ###-####/p>

There is also the means of contacting Amazon.com, of signing in to your Amazon.com account, then scroll to the bottom the Amazon.com's main page, choose

Help

from the menu at the right, then move your mouse over 'Need More Help?' and then click on

Contact Us

in the menu that appears. That will show other ways of resolving the dispute and/or contacting Customer Service at Amazon.com.

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

Ask Your Own E-Readers Question
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
140 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

140 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
E-reader is OK but I have recently twice been charged twice
E-reader is OK but I have recently twice been charged twice for the same book. On 8 Jan 2018 was charged twice 12.39 NZ. … read more
Russell H.
Russell H.
Technician
11,704 satisfied customers
I received a new Kindle Paper for Christmas and I'm trying
I received a new Kindle Paper White for Christmas and I'm trying to set it up. But I can't remember my amazon password. I've clicked on forgot my password ***** requested a code to change my password … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Its not showing any networks to choose from. Amazon fire. 3
its not showing any networks to choose from JA: What brand and model of e-reader do you have? Customer: amazon fire JA: How old is your Fire? Customer: 3 yrs old JA: What have you tried so far with yo… read more
Harry
Harry
496 satisfied customers
My new kobo out of the box is in spanish how do I choose
my new kobo out of the box is in spanish how do I choose English … read more
Harry
Harry
496 satisfied customers
How do i transfer contents from one nook to another? Samsung
How do i transfer contents from one nook to another? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
443 satisfied customers
Lost ID & Password for Ivor P Wildin. It is a new one or
Lost ID & Password ***** Ivor P Wildin***@******.*** … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
Cannot get it to turn on. The battery was low and I had it
The battery was low and I had it charging. Afterwards it would not come on. I really do not know how much it charged. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
My membership expired. how do i renew i also have a new
my membership expired. how do i renew i also have a new number for my debit card … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I purchased a book lady night after downloading Kindle I
I purchased a book lady night after downloading Kindle I Reader. Now I can't find it. Margaret … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
443 satisfied customers
I need to put in a new credit card to buy books don't
I need to put in a new credit card to buy books don't remember pass word … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have a kindle fire and it is not holding a charge for more
I have a kindle fire and it is not holding a charge for more than 2 hrs. of reading. Can the battery be replaced, where do I get a new battery, and the big question how do I replace it? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
443 satisfied customers
My nook does not respond to any commands. I just adjusted
My nook does not respond to any commands. I just adjusted the brightness and cannot close or OK. I kknow the wifi is not on but the nook will not let me do anything other than turn it on and read a bo… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My email address is: [email protected] My email
My email address is:***@******.*** I can't apply a kindle gift to my Kindle. I've received 3 new codes and they don't work. The gift certificate notification is: BP9P-AH47NL-W9A5 Please contact me. … read more
Harry
Harry
496 satisfied customers
I have a kindle gen 1. I need a charger for it. Where can I
I have a kindle gen 1. I need a charger for it. Where can I purchase one? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Only about 20% of a book downloading. Now I try to open it
Only about 20% of a book downloading. Now I try to open it the only thing that appears is the title page … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Upper left says Roger's Kindle 2. It has always said
Upper left says Roger's Kindle 2. It has always said 1before. Is this a sign of a problem? … read more
Harry
Harry
496 satisfied customers
When I tap the icon for Books as well as for Prime I get
When I tap the icon for Books as well as for Prime I get this message: SD Card not available The SD card where this app was installed is not available. the apps personal data is saved to your internal… read more
Harry
Harry
496 satisfied customers
I have 2 kindles. How do I get all books in alphabetical
I have 2 kindles. How do I get all books in alphabetical order by author? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x