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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My problem is the machine is attached to the computer to

Customer Question

my problem is the machine is attached to the computer to recharge the battery and after many hours there is an explanation mark and I can't get rid of it
JA: What's the make/model of your device? How old is it?
Customer: it is 2 months old and cost about $90.oo-the cheapest one
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it was recharching about 14 hours-I don't know any troubleshooting
JA: Anything else you want the eReader expert to know before I connect you?
Customer: it is now connected--thank you--great service
Submitted: 8 months ago.
Category: E-Readers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me first, what device have you been charging?

I presume that it is charging or has been charging, by a USB cable connected to a USB port on a computer - ?