How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I am trying to register my kindle ,when iI put the correct

Customer Question

I am trying to register my kindle white,when iI put the correct info in,at the bottom,the screen says cancel (highlited) but, the word register does not hi light,only cancel is do I get the word REGISTER high lighted??? Thank You ,,Bob
JA: What's the make/model of your device? How old is it?
Customer: Ive only had it for 1 week,I bought it from Amazon,there is no moder # on it,it is a paperwhite...
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I cant find a WRITTEN tutorial on it,therefore I havent tried anything,There was no info,on how to use it.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: E-Readers
Expert:  Cory replied 10 months ago.

Welcome, I am Cory.

Did you enter the full email address and password?