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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have been borrowing books from my local library and

Customer Question

I have been borrowing books from my local library and reading them anywhere. BUT the last two that I have borrowed can only be read IF I have WIFI access. What happened? I want to still be able to read them anywhere.
JA: What's the make/model of your device? How old is it?
Customer: I'll have to look it up.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It is FireHD7 and I have had it a couple of years. I have checked as well as I know how to. I presume that I must have inadvertently set something wrong, but did not know if I did.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: It began several months ago, maybe 3, and so I have not bothered to download anymore books.
Submitted: 11 months ago.
Category: E-Readers
Expert:  Richard replied 11 months ago.

Hi there and welcome

What exactly happens when you try to read the books without wifi access?