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MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3370
Experience:  Electronics engineer,2yrs+exp as circuit analyst.
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L. Everette. I Purchased a Samsung Tablet E in October or

Customer Question

My name is***** I Purchased a Samsung Tablet E in October or November 2015 at Barnes & Noble book store at***** Brooklyn, New York. I gave the tablet to my nephew for Christmas 2015. Two weeks ago the tablet becomes over heated when trying to charge the battery. The Samsung Tablet E serial number is *****
Can you check the serial number for date of purchase and warranty. My Barnes & Noble membership number is(###) ###-####824. Can you help me with this problem?
Submitted: 11 months ago.
Category: E-Readers
Expert:  MD.SADIQUE replied 11 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  MD.SADIQUE replied 11 months ago.

The warranty starts on the day you buy it. Your tablet has a 12 months warranty.
From the serial number I got your unit's production date and how old it is since production. Your unit's production date is September 2015 and its 1 Year(s), 1 Month(s), 21 Day(s) old.
As you purchased the unit in November, please go to the nearest Samsung Service centre without any delay to claim the warranty repair.

Expert:  MD.SADIQUE replied 11 months ago.

Is there anything else I can help you with?