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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have password to my wi-fe,but I can't used that,

Customer Question

i have password ***** my wi-fe,but I can't used that
JA: What's the make/model of your device? How old is it?
Customer: DizzyCedar
JA: How long has this been going on? What troubleshooting have you tried?
Customer: more then year,and when I used my password,system tell me errow,i try more then 5 times
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: E-Readers
Expert:  MasterFixIt replied 11 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the make and full model # of your device?

Also how long has this been going on? Did it work previously?

Please explain, the more you tell me, the quicker I can help;-)

Thank you

Sincerely

Tech Michael

Sincerely

Tech Michael

Customer: replied 11 months ago.
kindelle amazon CE0700,I NEED USED MY DEBIT CARD, AND WI-FE DID NOT WORK TKEY ASK GIVE MY PASSWORD ***** GIVE 5 TIMES BOT DID NOT WORK I AM NOT SHURE I GIVE YOU RIGHT MODEL,THIS IN BOTOM MY BOOK
Expert:  MasterFixIt replied 11 months ago.

Hi the model is probably correct but not really critical.

Where did you purchase this Kindle from, Amazon? Etc?

Please let me know and also how long ago so I can be sure whats wrong and the best procedure for you to follow to have this up and working again, it may be as simple as a restore but likely not in this case ;-(

Thank you

Sincerely

Tech Michael