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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have a new credit card number and I can't get hold of

Customer Question

I have a new credit card number and I can't get hold of kindle books
JA: What's the make/model of your device? How old is it?
Customer: its a regular kindle for reading I think its 3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tried all three of the solutions they gave, and none went through
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no, it works fine
Submitted: 10 months ago.
Category: E-Readers
Expert:  Richard replied 10 months ago.

Hi there and welcome

can you tell me please, exactly what happens when you try to access a book?