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rahul.pattnayak, Customer Service
Category: E-Readers
Satisfied Customers: 953
Experience:  4 years+ experience as an Electronic technician
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I want to update several areas of my acct. paperwhite 2 yrs.

Customer Question

I want to update several areas of my acct.
JA: What's the make/model of your device? How old is it?
Customer: paperwhite 2 yrs. old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I need to update my email and credit card #
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: E-Readers
Expert:  rahul.pattnayak replied 11 months ago.

Welcome to justanswer.

Please follow the steps to change the card info:

Go to
Log in using the email id and password.
Once you have logged in , Go to Manage Your Content and Devices.
From Settings, select Edit Payment Method below Kindle Payment Settings.
Select the desired credit card information, or add a new card, and then click Continue.
Enter the desired billing address, and then click Continue. You will be taken back to the Kindle Payment Settings page where you can view your edited 1-Click payment method.

Follow the instructions below to update your email:

Visit and sign in by entering your current e-mail address and password.
Click on "Your Account" from the pull-down menu on the top right hand side
Scroll down to the "Settings" section and click on the "Change Account Settings" link.
Click the corresponding "Edit" button.
Once you've made the updates, click "Save Changes".
Now log into your account at
Click "(Your name)'s Account" at the top of the page.
Scroll down to the bottom of the page and Click "Save" to confirm the change of email address in your KDP account

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