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Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3431
Experience:  E-Reader Expert
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My Kindle is stuck on an app I don't want and I can't get it

Customer Question

my Kindle is stuck on an app I don't want and I can't get it to usual startup menu so I can finish reading a book
Submitted: 9 months ago.
Category: E-Readers
Expert:  Cory replied 9 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Please press in and hold the power button/on switch for 40 seconds to reset it.

Once you reset it, please let me know if it is working.

Expert:  Cory replied 9 months ago.

Are you still here needing help?

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