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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I, Tiana Maritz,purchased the latest book of Slaugter from

Customer Question

I, Tiana Maritz,purchased the latest book of Karen Slaugter from Amazon Services Kindle 23.78 on my credit card no. 5221266460868770 and payment was made on 9 Sept 2016 for the amountof R337.80. To date the book has not been offloaded on my kindle. Kindly investigate and solve the problem asp. Thank you
JA: What's the make/model of your device? How old is it?
Customer: I see no model no on the outside. About eight years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: First trouble ever. Cannot get into the shop
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: E-Readers
Expert:  Richard replied 11 months ago.

Hi there and welcome

Are you able to access any other books at all on the Kindle at all? Or is it only this one your missing?