How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

Question about the kindle i bought on amazon i cannot

Customer Question

question about the kindle i bought on amazon i cannot connect to wi fi
JA: What's the make/model of your device? How old is it?
Customer: it brand new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Kindle paperwhite
JA: Anything else you want the eReader expert to know before I connect you?
Customer: how to get on wi fi
Submitted: 10 months ago.
Category: E-Readers
Expert:  Richard replied 10 months ago.

Hi there and welcome

What is the error you get when you try to connect the Kindle to your wifi network?