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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I am unable to get audio when playing a dvd. Video is great,

Customer Question

I am unable to get audio when playing a dvd. Video is great
JA: What's the make/model of your device? How old is it?
Customer: blue ray model db-500
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since Friday, I replaced the cable box and now no sound from player
JA: Anything else you want the eReader expert to know before I connect you?
Customer: i do't think so
Submitted: 11 months ago.
Category: E-Readers
Expert:  Mike G. replied 11 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Are you getting sound with the cable box?

-What is the model number of the tv?


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