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Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37491
Experience:  Troubleshoot issues with E-readers.
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Im trying to register my kindle fire on PC but dont know

Customer Question

im trying to register my kindle fire on PC but dont know how
JA: What's the make/model of your device? How old is it?
Customer: its the 5th generation amazon kindle fire
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since i got it , it wont let me register the kindle threw the device a message saying the information i entered does not match an amazon account
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no thats it
Submitted: 10 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 10 months ago.


I'm sorry about the issue. Please click on the Amazon website below:

, then there, enter your email address, then click on Continue, and follow the instructions there in order to reset your Amazon account password, and check.

Please reply at the box below to continue. Thank you,

Expert:  Viet - E-reader Tech replied 10 months ago.

If there is still any issue, besides the Kindle Fire device, please let me know if you also have a Windows xp, vista, or 7, or 8 or 10, or a Mac computer.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,