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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 19337
Experience:  E-reader expert
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I'm just reading instructions on what to do about activity

Customer Question

Hi, I'm just reading instructions on what to do about activity reader is not responding..
JA: What's the make/model of your device? How old is it?
Customer: Nook Simple Touch about 4-5 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started yesteerday. I download books from pubvlic librray through ade
JA: Anything else you want the eReader expert to know before I connect you?
Customer: just help, thanks pearl
Submitted: 11 months ago.
Category: E-Readers
Expert:  Josh replied 11 months ago.

Hi!

Please plug in your Nook and while it is plugged in, hold down the POWER BUTTON for 20 seconds until the Nook restarts.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 11 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 11 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.