Ask an E-Readers Question, Get an Answer ASAP!
I'm sorry about the issue. Did the IT center try anything?
What's the model of your kindle?
Do you also have a windows xp, vista, or 7, or 8, 10, or mac computer?
If yes, when you connect the kindle to the computer, does the kindle show up on the computer?Please reply at the box below. Thank you,
I can fix your kindle through a computer for you.
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,