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Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, Anna Mae.
There is no manual for these, which is standard for most digital devices.
There is some online guidance available such as an electronic version of a quick start guide and user guide, and I can send you links to view those. There is no printed manual available though, unless you wanted to print out the electronic version.
I need to know which model you have though. 0682 is not a model, it would be a fire, paperwhite, oasis, voyage, etc.
Do you need help with this?