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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My Kindle is open but won't turn a page or react to any

Customer Question

My Kindle is open but won't turn a page or react to any touch. It won't even turn off. I have it on the charger at the moment - have had it on the charger for 20 minutes or so but has not made any difference
Submitted: 11 months ago.
Category: E-Readers
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  MD.SADIQUE replied 11 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

What is the model of your Kindle?

for eg: Kindle fire, Kindle paperwhite