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Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3459
Experience:  E-Reader Expert
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I have a new Kindle paperwhite. The books are in English,

Customer Question

I have a new Kindle paperwhite. The books are in English, but the instructions, settings, and in-text comments are in a language like Japanese or Chinese. Is that fixable or should I just return it?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

I apologize for this issue.

Please follow the steps below:

Tap Menu, it looks like 3 lines at the top right.

Tap Settings (It is the 5th option down.)

Tap the arrow next to Device Options (It is the 4th one down.)

Tap the arrow next to Personalize Your Kindle (It's the 4th one down.)

Tap the arrow next to Language (It is the 1st one on the list)

Tap English (It is the 3rd one on the list.)

I hope this helps you get the Kindle back to English. If you have anymore questions, please reply and I will assist you.

If it is fixed, please do not forget to rate my answer 3 stars or higher at the top of the page.

Expert:  Cory replied 1 year ago.

I have not heard back from you in a few hours.

I wanted to know if you were able to change the language or if you still need help with this.

Thanks,

Cory