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How many Kobo readers have you tried and failed to have recognized by the Windows 10 computer in question?
Have you tried a different couple of USB ports on the computer, and a different USB cable to connect with ?
Have you another computer to try connecting the Kobe readers to?
Is there any reaction on the computer, such as the USB recognition 'klunk-klunk' sound, when you connect the reader(s) to it?
In a Windows computer, that is the sound that the computer makes when it recognizes the connection of a USB device to a USB port on the computer.