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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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When I try to download a book on my kobo and it comes up

Customer Question

When I try to download a book on my kobo and it comes up confirm which i do for the past weeks it says oops error try again later, getting tired of it
Submitted: 11 months ago.
Category: E-Readers
Expert:  Josh replied 11 months ago.

Hi Marjorie,

This issue is usually software related and requires a factory reset to fix it.

Which Kobo model do you have?

Customer: replied 11 months ago.
3.19.5761(oeo28f3185,12/19/25514A3A4939252
Expert:  Josh replied 11 months ago.

Unfortunately, those numbers do not tell me the model type.

Click here: https://www.kobo.com/devices/compare#ereaders

Look at the different styles and let me know which one that you have

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