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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I started the pass word incorrectly and now I can't correct

Customer Question

I started the pass word incorrectly and now I can't correct the procedure
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.

Hi there Linda and welcome

Can you tell me please exactly what was this password *****?

Customer: replied 1 year ago.
I cannot access to the primary net that is our first choice because I entered a lower case letter instead of the required Capital letter for the password.
Expert:  Richard replied 1 year ago.

Thanks

What is the make and model of the device you did this on Linda?

Customer: replied 1 year ago.
It was to access a Kindle from the device and the the network
Expert:  Richard replied 1 year ago.

Thanks

On the Kindle, go to Settings, Wireless, then tap on the network and then it will ask you to enter in the password *****

Let me know how you go please