E-Readers

Ask an E-Readers Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

E-Readers

I have ordered 5 books on Kindle and none have arrived. I

Customer Question
have a new credit because...
I have ordered 5 books on Kindle and none have arrived. I have a new credit because Costco had eliminated it's connection with AMEX
Submitted: 1 year ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 2 minutes by:
7/13/2016
Electronics Technician: Randy Boman, Technician replied 1 year ago
Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 10,108
Experience: E-Reader Technician
Verified

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

You will need to update your payment info before the books will be delivered. I can give you the instructions to follow.

Ask Your Own E-Readers Question
Electronics Technician: Randy Boman, Technician replied 1 year ago
  1. Go to Manage Your Content and Devices.<<< click here<<<
  2. From Settings, select Edit Payment Method below Digital Payment Settings.
  3. Select the desired credit card information, or add a new card, and then click Continue.
  4. Enter the desired billing address, and then click Continue. You will be taken back to the Digital Payment Settings page where you can view your edited 1-Click payment method.
Ask Your Own E-Readers Question
Electronics Technician: Randy Boman, Technician replied 1 year ago

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Ask Your Own E-Readers Question
Ask Randy Boman Your Own Question
Randy Boman
Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 10,108
10,108 Satisfied Customers
Experience: E-Reader Technician

Randy Boman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

140 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I want to change my password because I can't remember it.
I want to change my password ***** I can't remember it … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
43 satisfied customers
I can't get it to charge. Critical battery shows. When I
I can't get it to charge. Critical battery shows. When I plug it in, it will get 1% and come on but will not charge past that … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I cannot connect - States "Incorrect password". I am away
I cannot connect - States "Incorrect password". I am away from normal residence . Would that be a factor ? … read more
Harry
Harry
507 satisfied customers
I purchased M.Novenson's Christ Among the Messiahs it is in
I purchased M.Novenson's Christ Among the Messiahs it is in my library on my lap top (this device) but it will not down load!!!!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I received a kindle as a gift and cannot connect to Wi-fi.
I received a kindle as a gift and cannot connect to Wi-fi. The Kindle is working but it says no Wi-fi networks were found. I live in rural Georgia and receive wi-fi through Pineland TV/internet/phone.… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
141 satisfied customers
Well, first my e-reader seems to have sort of just up and
Well, first my e-reader seems to have sort of just up and died on me.... I don't believe it's likely that whatever happened is fixable, so I plan to purchase a new one. HOWEVER-- this is where my *rea… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Well, in a nutshell, it seems my Ipad, Phone and Kindle are
Well, in a nutshell, it seems my Ipad, Phone and Kindle are synchronized or at least purchses don't show up on the Pad or IPhone. Thanks … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,067 satisfied customers
Need help to set up my echo Amazon gift? Alexa Amazon 2nd
A big nothing because I am old and do not know how to set it up?. … read more
Harry
Harry
507 satisfied customers
My Paperwhite will not turn on, it is fully charged but
my Paperwhite will not turn on, it is fully charged but won't open my book. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
License expired what the heck is that. I have no idea. I've
I have no idea. I've had a a long time. Maybe a Kindle 3 … read more
Dan T.
Dan T.
Master Technician
Associate Degree
140 satisfied customers
What's going on is strange and never happened with my former
What's going on is strange and never happened with my former 2 Kindles. When I buy a book, I am given the Sample of about 100 pages. But after that I can't read any further. I have now 4 100 page book… read more
Randy Boman
Randy Boman
Technician
10,108 satisfied customers
I want to pay my Amazon prime account bill with one payment
I want to pay my Amazon prime account bill with one payment yearly. How do I do this? Perhaps I have that now, but, it looks like you are billing me monthly. I want to save the $32.50. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I've had an Amazon password for some time but I cannot
I've had an Amazon password ***** some time but I cannot remember what it is. I've been asked to obtain a different login and password ***** my recently acquired paperwhite. Please help. … read more
Harry
Harry
507 satisfied customers
It has stayed on, however it is not on. Amazon kindle just
it just started. I have pushed the slide on and off. I havepushed the slide and held it for a minute … read more
Randy Boman
Randy Boman
Technician
10,108 satisfied customers
I think I lost my kindle. Is there an app, like on my phone,
I think I lost my kindle. Is there an app, like on my phone, for find my kindle? Mary Ann Rothstein … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I have charged my Kindle Paper bur now the light won't stay
I have charged my Kindle Paper White bur now the green light won't stay on. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I am having trouble downloading a book. It keeps saying
I am having trouble downloading a book. It keeps saying there is an error. I have unplugged and replugged my wifi with no positive results. Any ideas. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
When trying to read, the page keeps jumping forward. How do
When trying to read, the page keeps jumping forward. How do I fix that? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x