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Jack, Technician
Category: E-Readers
Satisfied Customers: 9915
Experience:  35 years experience as audio/video repair and installation tech.
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I purchased a nook reader in a thrift store but I cannot get

Customer Question

I purchased a nook reader in a thrift store but I cannot get into it because it has someone else's info.,how can I get rid of it.thank you
Submitted: 1 year ago.
Category: E-Readers
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem

  • Make sure the nook is OFF
  • Hold the Power and Home key simultaneously.
  • Release the Power and Home key once the NOOK logo appears. A Factory Reset prompt will appear.
  • To continue, press the Home key.
  • To exit, press the Power key.
  • If that answers your question please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .