How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cory Your Own Question
Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3431
Experience:  E-Reader Expert
8685120
Type Your E-Readers Question Here...
Cory is online now
A new question is answered every 9 seconds

My kindle with not charge.The kindle tree is on the screen

Customer Question

My kindle with not charge.The kindle tree is on the screen and won't go away. I plugged in the kindle and it won't charge at all
Submitted: 1 year ago.
Category: E-Readers
Expert:  Cory replied 1 year ago.

Welcome, I'm Cory.

Please plug in the Kindle for 15 minutes. Keep it plugged in and press and hold the power button or switch for 40 seconds. Once you do that, please let it charge for 15 more minutes and let me know if it is working again.

Expert:  Cory replied 1 year ago.

Please reply here.

Expert:  Cory replied 1 year ago.

Please reply on this question

Customer: replied 1 year ago.
The kindle still is not turning on after we followed your directions
Expert:  Cory replied 1 year ago.

How long have you had it?

Related E-Readers Questions