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Hi there and welcome Cathy
Do you have a windows computer already connected to wifi? As we can get the password ***** this.
Please let me know.
We can get the password ***** this.
Press the windows key + R and type in
Right click on the wireless connection and click on Status
Then click on wireless properties
Click on the Security Tab and then click on Show Characters and you can then see the wireless password ***** to use
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please
Hi Cathy. My name is***** you still having trouble with this? If so, please let me know and I can remotely connect to your computer and retrieve the password ***** you need for your wifi, while you watch.