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Cris, Technician
Category: E-Readers
Satisfied Customers: 6358
Experience:  A technician which covers all grounds including E-Readers.
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My kindle will not allow me to access books, its telling me

Customer Question

my kindle will not allow me to access books, its telling me to contact kindle support
Submitted: 1 year ago.
Category: E-Readers
Expert:  Cris replied 1 year ago.
Hi, thanks for using I am Cris and will be glad to assist you. Try a power reset of the Kindle, press and hold the power button for 20 seconds. The device will shut off then turn it back when it boots see if you can access your books. Let me know the outcome. If it works please rate my service at the top, if not reply back to me to try other solutions.

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