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Related E-Readers Questions
After receiving the message that my battery was low, I
After receiving the message that my battery was low, I charged it overnight. The green light came on, but my Kindle will not awake or open. All I have on my screen is the opening image of the tree wit… read more
Richard
Richard
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IT Manager, Consultant
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Kindle is frozen on the software update screen. it has been
Kindle is frozen on the software update screen. it has been this way two days. i have tried holding the power button on for various times. Nothing works. It wont shut down or start up … read more
Randy Boman
Randy Boman
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My kindle fire lost connection with the internet & i can't
my kindle fire lost connection with the internet & i can't seem to get into the program to make sure the internet is not turned off. … read more
Randy Boman
Randy Boman
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My Kindle does not stay on the home page when I slide to
My Kindle does not stay on the home page when I slide to open. My Kindle name is ***** ***** kindle I am getting billed for items I cannot access.… read more
Viet - E-reader Tech
Viet - E-reader Tech
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My Kindle fire stopped turning on. When I held the button
My Kindle fire stopped turning on. When I held the button down longer, AMAZON will appear in the middle of the screen. I thought it totally lost the charge so I charged it and it went on for 20 or so … read more
Nathan
Nathan
Bachelors of Science
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My Kindle Fire has locked up. It will not navigate or turn
My Kindle Fire has locked up. It will not navigate or turn off. The screen is lit but displays "too many open tabs". I tried plugging on the charger but got no indication it was charging. It is totall… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I cannot get my kindle fire to open. The screen comes up with
I cannot get my kindle fire to open. The screen comes up with the arrow to slide to the left and the date comes up, but the arrow will not slide.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle Fire wont let me do the slide to open it. It charged
My Kindle Fire won't let me do the slide to open it. It charged overnite & I turn it on & the screen appears w/the slide arrow but it won't slide.… read more
Thomas
Thomas
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I purchased a Kindle paperwhite to replace my old Kindle. I
I purchased a Kindle paperwhite to replace my old Kindle. I want to give my old Kindle to a friend. I cannot open my old Kindle to delete my old stuff on it. It will not open up. How do I transfer my … read more
James
James
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I have two problems with my 3G Kindle. My Kindle does not
I have two problems with my 3G Kindle. My Kindle does not hold it's battery charge for very long. Also, I'm having difficulty going back to the previous page. When I touch the left side of the screen,… read more
Daniel
Daniel
Bachelor's Degree
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My kindle seems to have frozen I can start up but when try
My kindle seems to have frozen I can start up but when try to open a book nothing happens. When I open menue it will not select any function This is my second Kindle which was replaced in October 2011… read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
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My kindle is having a breakdown! Help! Last night I finished
My kindle is having a breakdown! Help! Last night I finished a bood Black Ops moved it to my Have Read Collection and ordered a new book on my 3G The Outlaws. When I went to open the new book, I got a… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
Ive lost my home page. When I turned the Kindle on, a message
I've lost my home page. When I turned the Kindle on, a message asking if I want to turn the wireless on comes up. When I say OK and depress "Home", the amazon.com store page comes up -- not my home pa… read more
Electronic Tech
Electronic Tech
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My kindle stopped working...When i turn the swith on it opens
My kindle stopped working...When i turn the swith on it opens but remains on the first page of the home button... i can't turn the pages and all the other buttons remain inactive... My kindle was not … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle 1. While reading this morning....it froze
I have a Kindle 1. While reading this morning....it froze on the page I was reading. I've turned it off and on several times and plugged it in to refresh the battery - all to no avail. I cannot access… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has lost its battery charge. It has been plugged
My kindle has lost its battery charge. It has been plugged in for the past hour and when I slide the activation button there is no light and the device does not come on. My understanding is that I sho… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
It doesnt matter what I highlight to open, whether a book
It doesn't matter what I highlight to open, whether a book or a game it shots me to The Lincoln Lawyer. This is something that has just started. I have already read and archived this book. How can I g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i turn my kindle on can see my books i want to read but it
i turn my kindle on can see my books i want to read but it will not open up the screen is blank… read more
namstech
namstech
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Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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