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Richard, Customer Service
Category: E-Readers
Satisfied Customers: 37698
Experience:  Avid repairer and trouble shooter of E-Readers
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Have kindle app with many books downloaded to iPad. Got iPad

Customer Question

Have kindle app with many books downloaded to iPad. Got iPad Pro and having problem transferring some content from old device to new one. How can I get this resolved? Am not very device savvy.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.
Hi there and welcomeThis is all Automatic Joan.When you first started the Kindle App on the new iPad you will be asked to register. Make sure you register using the same Amazon account as you used on your other devices and the books will then be available.To confirm, are you sure you used the correct Amazon account?