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Message kindle needs repair now i have a blank screen. About
message kindle needs repair now i have a blank screen … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
926 satisfied customers
I have a Kindle Fire 8. I received an it froze my tablet. I
I have a Kindle Fire 8. I received an it froze my tablet. I couldn't do anything. I shut it down and now it just says Amazon. I removed not to receive ad on my kindle from my Amazon account, but I sti… read more
Randy Boman
Randy Boman
2,171 satisfied customers
My kindle fire has only an on-off button and a volume
My kindle fire has only an on-off button and a volume up-down button. When I press the on button the screen has a flash then dark and a voice asks me if I want to power off. She then asks for my passw… read more
Cris
Cris
1,768 satisfied customers
I can't connect to my wireless? I tried all the tips listed
I can't connect to my wireless? I tried all the tips listed on the kindle but it still says not authenticated? … read more
Josh
Josh
7,652 satisfied customers
I was given an Amazon fire 7 with Alexa. I started reading a
I was given an Amazon fire 7 with Alexa. I started reading a book on it and a pop -up came on the screen and showed me I could pick my background to make my reading more pleaseurable . I thought i WOU… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,804 satisfied customers
I am not sure of the model that this Kindle Fire actually is
I am not sure of the model that this Kindle Fire actually is as it was passed on to me by my son. It has worked very well for a couple of years being used as another tablet primarily. In the last day … read more
Nathan
Nathan
Bachelors of Science
34,384 satisfied customers
My kindle won't open, Started last night - all I have done
Started last night - all I have done is to hold the on/off switch for 15-20 Seconds. I get an opening screen and a power off dialog box that asks whether I wish to cancel or shut down my kindle - I push down the "button" and nothing happens. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,221 satisfied customers
I can't recharge m 8th generation touch screen Kendle. The
I can't recharge m 8th generation touch screen Kendle. The screen shows a battery with an exclamation point i it. The yellow charging ligjht stays on for onky a few minutes/ … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I am trying to fix my aunt's Kindle. The screen comes up and
I am trying to fix my aunt's Kindle. The screen comes up and shows fully charged but nothing happens when I try to unlock it. When I try to shut it down I get a box that says Power off Do you want to … read more
Randy Boman
Randy Boman
2,171 satisfied customers
Nothing works, I was able to shut down and reboot, but
Nothing works, I was able to shut down and reboot, but nothing works, won't unlock. Since yesterday there is a Green Line/box around anything I touch/or try to swipe. But, nothing works!?!? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,221 satisfied customers
My fire wouldn't open, pushed a bunch of buttons, now the
My fire wouldn't open, pushed a bunch of buttons, now the screen in surrounded by a green light and if I punch something it talks but won't open. Would like to get back to normal. … read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
Hi, I have a kindle fire hd that is about a year and a half
Hi, I have a kindle fire hd that is about a year and a half old and I cannot use it while it is charging. I lost the original charger and had been using a replacement for a while and had no problems b… read more
Josh
Josh
7,652 satisfied customers
My kindle fire was working fine and I tried to turn it off
My kindle fire was working fine and I tried to turn it off and it went to the screen that said "Do you want to shut down your Kindle" and now it is stuck there. It won't let me SHUT DOWN or CANCEL. Th… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle Fire got wet but still worked fine for a day but
My Kindle Fire got wet but still worked fine for a day but now when I turn it on it goes to the yellow "swipe" but when I try to swipe it it won't move and eventually goes to a page that shows the boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle fire screen is not responding. Tried to turn it off
Kindle fire screen is not responding. Tried to turn it off but because screen is not responding won't shut down. Held button in. Won't shut down. Tried charging for 5 min and then holding button down … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I used my kindle fire, then put it to sleep when I was done.
I used my kindle fire, then put it to sleep when I was done. About 5-10 minutes later I went back to use it and the screen wouldn't come on. I know that it's charged because it had just finished charg… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
The screen on my Kindle Fire is frozen. Was working fine yesterday,
The screen on my Kindle Fire is frozen. Was working fine yesterday, plugged it into my charger last nite, tried to start it this morning and the bar that opens everything wouldn't stream across the sc… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have received a "kindle fire" for Christmas and have opene
I have received a "kindle fire" for Christmas and have opened and registered it under my name: Robert E. Grochau. Now, several days later I can not get it opened to the face (home) page. The title pag… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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