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Ask Cory Your Own Question
Cory, Technician
Category: E-Readers
Satisfied Customers: 3427
Experience:  E-Reader Expert
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My kindle does not come on. It shows Kindle and then dies.

Customer Question

My kindle does not come on. It shows Kindle and then dies. It is only 2=3 years old. Its a kindle fire HD
Submitted: 1 year ago.
Category: E-Readers
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

Please put the Kindle on the charger for 15 minutes. Once 15 minutes passes keep it on the charger and please press in and hold power/off switch for 40 seconds to reset the Kindle. Once the Kindle has been reset, please charge an additional 15 minutes and let me know if it works.

Expert:  Cory replied 1 year ago.

Please let me know if the Kindle is working now.