How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 38512
Experience:  Avid repairer and trouble shooter of E-Readers
Type Your E-Readers Question Here...
Richard is online now
A new question is answered every 9 seconds

I have the older kindle 2.5.6 (serial number

Customer Question

I have the older kindle 2.5.6 (serial number b002a1a091834602). My question is do I need to update to have books I wish to order sent to my kindle?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Yes you do, to version 2.5.8

you can do this via the link below

you have the wireless version

Click on and download the file

Then connect the Kindle to the computer

And follow the instructions to update here

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know how you go

Customer: replied 1 year ago.
Expert:  Richard replied 1 year ago.

ok... well its a shame you did that once receiving the complete and detailed answer, but of course, that is up to you.