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Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37443
Experience:  Troubleshoot issues with E-readers.
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I have a Kindle Touch that was left in the sun and now won't

Customer Question

I have a Kindle Touch that was left in the sun and now won't turn on. I get a green light for a couple seconds, then the light goes out and nothing happens. I tried charging it and the yellow light comes on but it still won't turn on
Submitted: 1 year ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Can you please press and hold the power on / off button on the kindle for about 30 seconds, then turn it back on and check.

Please reply at the box below to continue. Thank you.