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Pete, Engineer
Category: E-Readers
Satisfied Customers: 17930
Experience:  Over 16 years experience installing and repairing electronics.
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I need help installing new upgrade

Customer Question

I need help installing new upgrade
Submitted: 1 year ago.
Category: E-Readers
Expert:  Pete replied 1 year ago.

Hi Joe,

What is the make and model number of the device you are trying to upgrade, please?

Customer: replied 1 year ago.
Amazon Kindle #D00701
Expert:  Pete replied 1 year ago.

Hi Joe,

To update the Amazon Kindle #D00701, you can either let it update automatically when connected to wifi, or manually download the software and transfer the update to your device via USB cable.


To install the software manually, go to

  1. Download the applicable software update file from the above site.
  2. Transfer the software update file to your Kindle device:
    1. Turn your Kindle 2nd Generation on and connect it to your computer using the USB cable.
    2. Drag and drop the new update file from your computer onto the Kindle drive.

    Note: Do not drop the file into one of the folders within the Kindle drive.

  3. Monitor file transfer and disconnect:
    1. After the file has transferred successfully, eject the Kindle to safely disconnect your Kindle from your computer.
    2. Disconnect the USB cable from your Kindle and your computer.
  4. Start the software update:
    1. From Home, press the Menu button, and then select Settings.
    2. Press the Menu button, and then select Update Your Kindle. This option will be grayed out if the most recent update has already been installed or if the file transfer was not successful.
    3. Select OK to perform the update. Your Kindle will restart twice during the update. After the first update, you will see Your Kindle is Updating.
Expert:  Pete replied 1 year ago.

Hi, just checking in on your question. How did things work out for you?