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Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37491
Experience:  Troubleshoot issues with E-readers.
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I have an original kindle that I need to transfer the books

Customer Question

I have an original kindle that I need to transfer the books from to my wife's new 5th gen. fire
Submitted: 1 year ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 year ago.

Hi,

I'm sorry about the issue. In order to transfer books from the old Kindle, you need to register the new Kindle with the same exact Amazon account (same email address) as on the old Kindle.

- On the new Kindle, please go to menu / settings / account / registration, then deregister it, then register / sign in with the correct Amazon account / email address, then all your old books will download on the new Kindle.

Please reply at the box below to continue. Thank you.

Expert:  Viet - E-reader Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.