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Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37873
Experience:  Troubleshoot issues with E-readers.
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A game I downloaded "Amazon Underground cannot be used with

Customer Question

A game I downloaded "Amazon Underground cannot be used with data tracking turned off"
Where do I turn it on??
Submitted: 1 year ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 year ago.


I'm sorry about the issue. Please try the following:

  1. Open the Amazon Underground app. (If you need the instructions on how to install the Amazon Underground app, please click on the website below.)
  2. Open the Menu, and expand the Apps & Games section.
  3. Select Apps & Games Settings.
  4. Select Collect App Usage Data to check the box to enable data tracking.
  5. Then check.

- If that does not work, please let me know the brand / model of your device, and let me know if you are stuck at any step.

Please reply at the box to continue. Thank you.