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I need to change the Visa card number on my Kindle to enable
I need to change the Visa card number on my Kindle to enable Amazon to process my purchases. Amazon already has the correct expiry date of my new Visa card but does not have the correct Visa card numb… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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1) I am locked out of my KOBO reader. I don't know the
1) I am locked out of my KOBO reader. I don't know the password & have requested a reset many times but never get an email. I had previous problems loading my books from my laptop to reader - it said … read more
Josh
Josh
It Support Specialist
Associate Degree
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Have logged into Kobo on laptop, using my new email and have
Have logged into Kobo on laptop, using my new email and have ordered some books. How do I change my old email on the Kobo to the new email so books can be downloaded. … read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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I tried to purchase a book but it tells me there's a
I tried to purchase a book but it tells me there's a problem. I got a new Visa card so I think this is the problem and entered all the fields correctly to change my card info but I get an Oops! What's… read more
Richard
Richard
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I wish to CHANGE my Credit Card related to my Kobo book
I wish to CHANGE my Credit Card related to my Kobo book purchases … read more
Aparna Indresh
Aparna Indresh
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I have had an ereader for a few years. Until this weekend,
I have had an ereader for a few years. Until this weekend, when I tried to apply a Kobo gift card to my account I did Not realize that my Kobo account was attached to an email address that I no longer… read more
Josh
Josh
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Associate Degree
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I keep getting "oops.Server Trouble - how do I fix this?
I keep getting "oops.Server Trouble - how do I fix this? … read more
Pete
Pete
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I am trying to setup my kobo reader and have changed server
I am trying to setup my kobo reader and have changed server from sympatico.ca to cogeco.ca and I do not remeber my password ***** would like to change it so it corresponce with my computer and ipad … read more
Richard
Richard
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IT Manager, Consultant
3,585 satisfied customers
I currently have an account at *****@******.*** (Darlene Byrnes)
I currently have an account at *****@******.*** (Darlene Byrnes) but I don't use that e-mail any longer - or the computer. I have a new g-mail account and computer and wish to continue to deal with Ko… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I have used VISA to purchase books from KObo store & had no
I have used VISA to purchase books from KObo store & had no problems until my VISA expiry date had to be updated- now I cannot purchase books from the store at all...just get a "runtime error..." mess… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I cant order a new book. getting an error message-"Run time
I can't order a new book. getting an error message-"Run time error #'/72182" application error occured on the server. All I needed to do was change my expiry date on my Visa # XXXXX I tried to order a… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
Tried to start Kobo on gamebook but must have put visa number
Tried to start Kobo on gamebook but must have put visa number wrong and now can't correct it . Can you help?… read more
Richard
Richard
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IT Manager, Consultant
3,585 satisfied customers
I wanted to buy 3 books but was told there was a runtime error
I wanted to buy 3 books but was told there was a runtime error when I hit the buy now button....all of my information is up to date incliding my visa...travelling tomorrow..frustrated… read more
Josh
Josh
It Support Specialist
Associate Degree
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I am unable to purchase books on my kobo. it says "sorry unable
I am unable to purchase books on my kobo. it says "sorry unable to complete your order because an unecpected error occured. Please try again." I am still able to download free books!!!… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I recently changed my e-mail address & now kobo wont accept
I recently changed my e-mail address & now kobo won't accept my password.What can I do to get them to aaccept it?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Im having trouble setting up my email on my kobo vox. I got
I'm having trouble setting up my email on my kobo vox. I got the incoming server o.k., but not able to get the outgoing using the settings by my server. This is the report I got back:"cannot connect t… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I recently changed my email address, had books on "old"
i recently changed my email address, had books on "old" address, now can't find them on my reader at all… read more
Cris
Cris
Technician
7,102 satisfied customers
Please call me at XXX-XXX-XXXX. Yesterday I ordered a new
Please call me at XXX-XXX-XXXX. Yesterday I ordered a new book. After I've been charged on my VISA for this book, I was unable to load it in my eraeder. I really want to talk with someone as soon as p… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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