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Related E-Readers Questions
I got an ereader as a gift sometime ago(less than a year-I
Hi! I got an ereader as a gift sometime ago(less than a year-I think it was Christmas), and have used it quite a bit … read more
Harry
Harry
2,218 satisfied customers
It's frozen and I also cannot get it to charge. A few days
a few days ago. I left it on overnight. It froze before that - I couldn't type in my password ***** now it shows the Kindle home page and I cannot get it to respond … read more
info tech
info tech
Technician
Vocational, Technical or Trade Scho
16,593 satisfied customers
My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Can't get my Kindle to reboot. Have the black tree showing.
Can't get my Kindle to reboot. Have the black tree showing. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I think my Kindle is dying... can't turn it on.. lite
Hi... I think my Kindle is dying... can't turn it on..green lite flashes but book will not come up. Tried charging it ..but yellow lite went out and no green came on...Still can't turn on. It was fine… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have an older Kindle model D01200. I lost it in the house
I have an older Kindle model D01200. I lost it in the house and recently found it. Needlesstosay, it showed a very low battery and said to charge. Which I did, the green light came on, but nothing on … read more
info tech
info tech
Technician
Vocational, Technical or Trade Scho
16,593 satisfied customers
I purchased a Kindle reader about 3 months ago. Just the
I purchased a Kindle reader about 3 months ago. Just the basic Kindle. I have used it regularly downloading books from Amazon & our local library. I recharged the battery once since I have owned & use… read more
info tech
info tech
Technician
Vocational, Technical or Trade Scho
16,593 satisfied customers
My D01200 Kindle screen has blocks that cover the left side
My D01200 Kindle screen has blanks blocks that cover the left side and bottom of my screen so those areas cannot be viewed?… read more
info tech
info tech
Technician
Vocational, Technical or Trade Scho
16,593 satisfied customers
My Kindle model D01200 is frozen on the home page screen, I
My Kindle model D01200 is frozen on the home page screen, I attempted a soft reset but its still frozen, the green lights that blink as it shuts down no longer light up, it does display the charger li… read more
Cris
Cris
63 satisfied customers
My kindle paperwhite has a frozen screen. I figure the
my name is***** kindle paperwhite has a frozen screen. I figure the battery must have gone critically low, since this morning when I plugged it into my computer, the computer couldn't even see it. It'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
My Kindle is frozen on "before you go" rating page,which
My Kindle is frozen on "before you go" rating page,which under the" Your Rating" line it asksme to "Update onAmazon(as Jim Donohoe" but my screen is frozen on that page. I have held the on/off button … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Kindle showed a screen with only a part of the screen showing
Kindle showed a screen with only a part of the screen showing info. the other part had a vertical line from top to bottom and the rest was blank. when I turned the power on the green light would not s… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
On my Kindle half the screen is frozen on the home page and
On my Kindle half the screen is frozen on the home page and the other half is working. What can I do?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
Hi MikeI have a Kkeyboard. the screen is frozen. the light
Hi Mike I have a Kkeyboard. the screen is frozen. the light is orange. It won't charge, it won't restart,nor the soft nor the hard way... pls help I also opened it and found there is no "reset" button… read more
Expert
Expert
I used my Kindle Fire yesterday morning before work. When I
I used my Kindle Fire yesterday morning before work. When I got home the screen was frozen on the game and book shelf. I can't more to any of the game,booke on the shelf. I have tried turning it off a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
E-Reader PRS-900 is frozen while still on the "Home" page.
E-Reader PRS-900 is frozen while still on the "Home" page. I'm not able to make any choices or turn off the reader. Yesterday, I was able to "recharge" while the reader was still on (wasn't able to tu… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My second generation Kindle 6 screen is reading Critical Battery
My second generation Kindle 6" screen is reading Critical Battery --your battrey is empty it advieses to charge and that it will take a few mins. to start. Well 6 hours later no start the batery lite … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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