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I purchased a refurbished nook for my wife because her old
I purchased a refurbished nook for my wife because her old one is dying. I need to have access to all the books she has purchased from B&N. How do you get the new nook to access her books? … read more
Harry
Harry
2,274 satisfied customers
My mother and I both have Nooks. When I select my library,
My mother and I both have Nooks. When I select my library, it shows how many books I have, what's 'new', shows the images, and I have 16 pages of book titles to scroll through. Her library shows nothi… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I cannot download new books on my tablet. IO share the
I cannot download new books on my tablet. IO share the account with my wife and she has no access to her Nook, while we are on a cruise in the Pacific.My serial number is ***** and it shows as Owner *… read more
Josh
Josh
It Support Specialist
Associate Degree
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Im interested in passing my Kindle on to my daughter, with
I'm interested in passing my Kindle on to my daughter, with some but not all of the books on it. How can I do that?… read more
Cris
Cris
1,310 satisfied customers
Okay, my sons Nook has freezed on him. We have it fully charged
Okay, my son's Nook has freezed on him. We have it fully charged but can't get into the program. Any ideas?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My husband bought me a kindle touch for my birthday in March.
My husband bought me a kindle touch for my birthday in March. We bought the touch for the convenience of the 3G capability. I loved it so much, and since we are both avid readers, I bought him one jus… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
I own a Kindle Touch, and I bought my daughter a Kindle Fire
I own a Kindle Touch, and I bought my daughter a Kindle Fire for Christmas. Her fire is registered under my Amazon account, because I'm not comfortable giving her her own Amazon account. So, whenever … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I purchased two kindles and received them last week. Thank
I purchased two kindles and received them last week. Thank you very much. However, I gave one to a friend who was visiting me. She left with her kindle, unopened. I got mine all set up and spoke to he… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I have a KOBO original type. My daughter has a Kobo Touch.
I have a KOBO original type. My daughter has a Kobo Touch. When she was home at Christmas we synced my books to her kobo so that she could read one of the books from mine. She has now gone back to Uni… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
Purchased kindle for my daughter for Christmas. Shes used
Purchased kindle for my daughter for Christmas. She's used it a week or so, and now she cannot access any of the books she downloaded. She can get to the kindle store, but menu will not display, books… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My daughter got a kindle for christmas last year. The past
My daughter got a kindle for christmas last year. The past week her grandmother accidentally stepped on it. I am considering getting her a new one but wanted to know if the books she has already purch… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
1,735 satisfied customers
My daughters Kindle is less than a year old and is now frozen
My daughter's Kindle is less than a year old and is now frozen even after charging. She said it never held a charge more than a couple of days, she just kept recharging it. If its the battery, will am… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
In December I bought a Literati e reader for my 50 year old
In December I bought a Literati e reader for my 50 year old daughter. She had her heart set on a Kindle so I kept the Literati for myself. It was a couple months old when I started using it and I cugh… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My nook seems to be stuck on a standby screen. At the top,
My nook seems to be stuck on a "standby" screen. At the top, it says "press the power button to wake up your nook." It has always worked up to now, but when I prress the pwere button, nothing happens.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My wife and I both have Nook readers and my nook works fine
My wife and I both have Nook readers and my nook works fine on our wireless router. My wife recently purchased a book and I can access it on my nook, but she cannot see or load the book on her nook. I… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi! I have a Hindle (2nd generation) & my mom has a Kindle
Hi! I have a Hindle (2nd generation) & my mom has a Kindle DX. We USED to get eachother's books by being "authorized users" & knowing each other's serial numbers. I am the one who organized my mom's D… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle - the large white one has lines that go horizontally
My Kindle - the large white one has lines that go horizontally in the bottom third of the screen. It worked fine for me to turn off the wireless, but 10 minutes later when my daughter turned the unit … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
OK...here goes...I gave my wife a new Kindle for our wedding
OK...here goes...I gave my wife a new Kindle for our wedding anniversary in August. She had a previous Kindle which froze solid in the middle of her reading a book and we couldn't seem to find any hel… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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