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My kindle won't turn on though I think it is fully charged.

Customer Question
What should I do to...
my kindle won't turn on though I think it is fully charged. What should I do to read my book?
Submitted: 2 years ago.Category: E-Readers
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Answered in 2 minutes by:
2/21/2016
Electronics Technician: info tech, Technician replied 2 years ago
info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 16,395
Experience: E-Reader Expert
Verified

Hello

Welcome

OK I see you have gone some way to reset the kindle however please follow the procedure below

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you, ***** ***** be a rating bar of stars usually at the top of the page thank you

Regards

Anthony

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Customer reply replied 2 years ago
the light will stay on for only five seconds. What now?
Electronics Technician: info tech, Technician replied 2 years ago

Please put the kindle on the charger for 40 mins then try again with the above procedure

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