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I was on a trip about 6 months ago and my Kindle wouldn't
Hey Pearl, I was on a trip about 6 months ago and my Kindle wouldn't open. When I got home I work with Kindle tech support and the tech found MANY viruses on my laptop which caused my Kindle Paperwhit… read more
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my kindle will not recharge and previously won't connect to my WiFi network. … read more
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I just updated my kindle, but it has not resolved the issue
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When I opened a new purchase the screen suddenly went blank
When I opened a new purchase the screen suddenly went blank & I have not been able to access anything. The screen is still lighting up,but this is all. It is fully charged. Can you help? Keith. … read more
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My Kindle screen remains blank when I turn it on. It doesn't show anything, remains blank. This occurred yesterday after charging battery. Any suggestions?… read more
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My Kindle Touch display froze on the weekend, and now I
My Kindle Touch display froze on the weekend, and now I cannot turn it on. I have charged the battery, thinking it have something to do with it, but all I get is a blank screen, or the sleep screen. I… read more
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My kindle won't open the kindle store - the screen just remains blank. So I went to Amazon on my iPad and bought more books there but they don't show up on my kindle.… read more
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When I try to access my Kindle- after the screen that tells
Hello, When I try to access my Kindle-White after the screen that tells me to "swipe to unlock Kindle" I get a blank screen. I cannot get anything, not a list of all my books on Kindle or the book I w… read more
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I downloaded a few books recently and now my Kindle won't
I downloaded a few books recently and now my Kindle won't work. When I try to open ANY book not just the new ones, on the top has the name of a new book but won't open it , screen goes blank., and won… read more
Andy
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I shut down my kindle fire earlier this afternoon, and not
I shut down my kindle fire earlier this afternoon, and not I cannot get it to turn back on. It appears to have power, but the screen remains blank. What can I do?… read more
AnswerManRob
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I got a new Kindle--i started to put in my WiFi password XXXXX
I got a new Kindle--i started to put in my WiFi password XXXXX put in a few letters in error and could not erase them. Decided to start anew in the morning. Now I have a blank screen. How can I get ba… read more
Rod
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It appears the little switch which is between the menu and
It appears the little switch which is between the menu and back on the lower right of my kindle is either stuck or has failed. Is there a place where I can send it for repair or do you have any estima… read more
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The message on my screen says The title that was open was
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Simit
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Hi my kindle has gone blank I cannot access my downloaded book
Hi my kindle has gone blank I cannot access my downloaded book or read the instructions on how to use it (in the menu) I cannot access the dictionary, there is no screen saver picture when on standby … read more
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I was downloading a lot of books when my Kindle stopped loading.
I was downloading a lot of books when my Kindle stopped loading. I went to settings and tried to access my network because I have a router and the Kindle didn't respond. Another thing, when I turn the… read more
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I own a Kindle model!#DOO901. I received it as a gift in late
I own a Kindle model!#DOO901. I received it as a gift in late October, 2010. I am unable to get any view of books that are on my list, even a dictonary. I have charged it for 24 hours with no answer t… read more
Rod
Rod
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After adding a new router and address Kindle will not allow
After adding a new router and address: Kindle will not allow me to acess new address, several tries... Completely shut down kindle. Battery is fully charged, now I cannot open the Kindle at all. Scree… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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