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Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37463
Experience:  Troubleshoot issues with E-readers.
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Can not get off page that says select wireless network and

Customer Question

can not get off page that says select wireless network and back to my books.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Can you please press and hold the Power on/off button on your ereader device for about 45 (to 60) seconds this time, then turn it back on and check?

- If needed, charge your device for about half an hour. Then while charging the device, hold the power on/off button for a minute again, then turn it back on and check.

- If there is still any issue, please let me know the model of your device.

When you are available, please reply at the box below to continue troubleshooting. Thank you.