E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Why did my kindle fire go blank. completely?

Customer Question
Why did my kindle fire...
Why did my kindle fire go blank. completely white?
Submitted: 2 years ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
2/14/2016
Electronics Technician: Viet - E-reader Tech, Technician replied 2 years ago
Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 41,193
Experience: Troubleshoot issues with E-readers.
Verified

Hi,

I'm sorry about the issue. Can you please press and hold the Power on/off button the Kindle Fire for about 30 seconds, then turn it back on and check.

Please reply at the box below to continue troubleshooting. Thank you.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 41,193
41,193 Satisfied Customers
Experience: Troubleshoot issues with E-readers.

Viet - E-reader Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
My km did says it's in safe mode ever heard this before.
My km did says it's in safe mode ever heard this before … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
A couple of things: first, my AC power cord has become
A couple of things: first, my AC power cord has become frayed. Related, every time I plug it in, I get a message that my Kindle Fire is connected to a low voltage charger...which is the one that came … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Mr. T. I received a Kindle for Christmas from my brother. I
Hello Mr. T. I received a Kindle for Christmas from my brother. I just loved it, but at some point it died and I returned it to Amazon and they sent me a Kindle Fire which I have been happily using ev… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My kindle has a blank (white) page when I, My kindle turns
It just started last night, I had read it earlier in the evening...its been fine since the day i bought it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Kindle Fire Tablet is frozen, I think. Since Saturday, it
My Kindle Fire Tablet is frozen, I think. Since Saturday, it has been optimizing. I have shut it off, waited the 40 seconds and when once again turned on, it is the same screen....optimizing and it wi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I just turned on my Kindle, swiped the page and see only a
I just turned on my Kindle, swiped the page and see only a blank, white screen...what happened to the book i'm reading, The Enemy by Lee Child? I'm half way through the book, I'm beside myself!… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My kindle fire got wet. dried it out and plug in charger.
my kindle fire got wet. dried it out and plug in charger. the screen came on showing kindle fire then goes blank. what do I do?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I was buying 2 books then it said something about my credit
I was buying 2 books then it said something about my credit card and now I have a white/ blank screen. I have turned it off, tried to go back but it is completely stuck. Help please. Thanks… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
My battery symbol shows red and black...used to show black
My battery symbol shows red and black...used to show black and white...does red mean critical? What do I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
purchased a book. When i select read, it goes to page 1, which
purchased a book. When i select read, it goes to page 1, which is blank, and then I can move to page 2.… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I subscribe to FT.com which I access on my computer; how can
I subscribe to FT.com which I access on my computer; how can I also get access to FT.com on my kindle without having to pay for another FT.com subscription?… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle has frozen. WhenI turn it on to the HOME page and
My kindle has frozen. WhenI turn it on to the HOME page and select a new book to read I get a completely blank page. What do I need to do now?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Our son and daughter-in-law bought me a kindle fire for my
Our son and daughter-in-law bought me a kindle fire for my birthday and because it was bought using our daughter-in-law's amazon account, it came registered under her name. I would like to re-register… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My Kindle has a blank area on upper 1/3 of screen. This just
My Kindle has a blank area on upper 1/3 of screen. This just happened. When I first opened it up it was fine and then within a few minutes it had lines and blank screen. I restarted it twice and have … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Screen went blank without warning. Will not come back on.
Screen went blank without warning. Will not come back on. When I plug in charger, light is red, then after it turns green, I check and it is fully charged, but off charger, it goes blank. I just bough… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor\u0027s Degree
1,100 satisfied customers
Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Recieved two kendles for wife and I at Christmas. Have frequently
Recieved two kendles for wife and I at Christmas. Have frequently used mine. Today, after reading this morning, just picked it up and the screen was blank (not sleep mode picture). Can not activate. P… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Hi, my kindle just bit the dust. I carried it all over
Hi, my kindle just "bit the dust." I carried it all over southeast asia and totally loved it, but carrying it around NYC in the cold yesterday, half the screen is blank. I can't seem to revive it. Can… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x