E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
It is frozen. I pressed the restart button for 45 second.
it is frozen. I pressed the restart button for 45 second. the screen went blank and the picture with the tree comes up. The name kindle on top of the screen is not black. and nothing happens. I left i… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,380 satisfied customers
My Kindle paper white is frozen with the picture of the boy
My Kindle paper white is frozen with the picture of the boy reading under the tree. I have held the start button down for differing periods of length - after about 10 to 15 seconds the screen goes whi… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Kindle paper has decided not to work. It is fully charged
kindle paper white has decided not to work. It is fully charged and when you swipe to open it hoes to s screen with a tree on it and will not move from there. … read more
Randy Boman
Randy Boman
Technician
12,755 satisfied customers
I have a CE0700. While I was using it, the screen froze. I
I have a CE0700. While I was using it, the screen froze. I tried to tebbot it and it went as far as the tree with someone reading under it. Have made sure that Kindle is fully charged and it still won… read more
Randy Boman
Randy Boman
Technician
12,755 satisfied customers
Kindle page frozen - can not get to settings. Over noght.
kindle page frozen - can not get to settings JA: When did you last charge your Kindle? Customer: over noght. just turned it on. battery at 100% JA: Have you tried a force reboot (pressing and holding … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
Kindle is charged - but can't open the reader. Showing
Kindle is charged - but can't open the reader. Showing picture of someone sitting under a tree. Does not appear to be a reset button … read more
Benjamin Larson
Benjamin Larson
Software Development Engineer
Bachelor
53 satisfied customers
My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
Randy Boman
Randy Boman
Technician
12,755 satisfied customers
My wife's Kindle paperwhite died this morning so I went out
My wife's Kindle paperwhite died this morning so I went out and bought a new one. I am in the process of getting It registered and ran in to the problem of giving it our username and Password. Is ther… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
I cannot get rid of unwanted books since Kindle went to the
I cannot get rid of unwanted books since Kindle went to the new format, the one that is blue and black with a young boy sitting up under a tree reading. If you can't help me I will have to drop Kindle… read more
Harry
Harry
2,803 satisfied customers
Kindle is frozen. When I hold the start button for 40
Kindle is frozen. When I hold the start button for 40 seconds it reboots, but the little white line only goes about 2/3 and then it goes to my home page. BUT the page is frozen and I cannot read? … read more
Josh
Josh
7,823 satisfied customers
My kindle paper is frozen. I have tried to hold power button
My kindle paper white is frozen. I have tried to hold power button up to 1 min. When I charge it, the yellow light comes on for awhile then goes off. It is probably charged but no green light. My kind… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
Randy Boman
Randy Boman
Technician
12,755 satisfied customers
My kindle e-reader will not open. I've charged it with two
My kindle e-reader will not open. I've charged it with two different cords, held the on button for 40 seconds. It will not go beyond the screen with the tree and the kids reading under it. HELP! … read more
Randy Boman
Randy Boman
Technician
12,755 satisfied customers
My paperwhite has become very slow, especially when I turn
My paperwhite has become very slow, especially when I turn it on. Then I get a message saying there is a problem but it eventually comes on. … read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
My Kindle seems to be frozen with the picture of the person
My Kindle seems to be frozen with the picture of the person sitting under the tree. It runs down the battery. Have tried to reboot it by holding down the on/off button, but I still cannot turn it on t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I just charged up my Kindle--it is about two years old. It
I just charged up my Kindle--it is about two years old. It is frozen on the page that says, "Continue reading on your phone or tablet" with a picture of a tree with somebody sitting under the tree rea… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
Laid my Kindle down for a little bit(in the middle of a story)
Laid my Kindle down for a little bit(in the middle of a story) and when I came back to start reading again it said it was updating and I had never had that happen before so I laid it back down(frustra… read more
Cris
Cris
1,785 satisfied customers
I was reading a book on my Kindle Fire and had 29% left to
I was reading a book on my Kindle Fire and had 29% left to read when the battery needed to be charged. I shut the Kindle down and plugged it into be charged overnight. This morning when I turned it on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x