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Pete, Engineer
Category: E-Readers
Satisfied Customers: 17266
Experience:  Over 16 years experience installing and repairing electronics.
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My Kindle has lost its licences for How do I get thhe

Customer Question

My Kindle has lost its licences for How do I get thhe Licences back for my Kindle
Submitted: 1 year ago.
Category: E-Readers
Expert:  Pete replied 1 year ago.

Hi Ruth,

First make sure the Kindle has a good Wi-Fi connection and can connect to the Internet. Then do a restart by holding the power button down for about 15 seconds, until you see the "Kindle" logo appear. Let it reboot then open it and see if that fixed the problem.