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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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It says install failed/// i did what said do ,but does not

Customer Question

it says install failed/// i did what said do ,but does not come on its just blank except for for these instructions
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please the make and model of the device?

Customer: replied 1 year ago.
barnes &noble i sant see the model number
Expert:  Richard replied 1 year ago.


And this is happening on the Nook itself?

Customer: replied 1 year ago.
just forget the whole thing. ican buy a new one for less
Expert:  Richard replied 1 year ago.

ok Sharelene

Customer: replied 1 year ago.
you did not help me ,just kept asking for money.and then want to charge me 20.00 to talk to me plus 28.00 you already charged me. i told you to forget the whole thing and return my money to my account. 23.00 .you keep the 5.00. it was worth that to find how you scam -people its cheaper to go buy a new one.
Expert:  Richard replied 1 year ago.

ok Sharlene, but review my messages here and you see nothing about money at all, so not exactly sure what your referring to