E-Readers

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Sorry, my computer died earlier. I have a new e-reader and
Hi. Sorry, my computer died earlier. I have a new e-reader and cannot remember my old email for the account. Wondering if these is any way to retrieve the books from my old e-reader, or if I should ju… read more
Richard
Richard
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I'm unable to download my borrowed Library books to my e-
I'm unable to download my borrowed Library books to my e- reader. I have no problem with books I have purchased. The last time I was able to transfer a borrowed book was July 15,2017. I'm passed frust… read more
Harry
Harry
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After over 500 purchases I am having trouble with new
after over 500 purchases I am having trouble with new purchases sometimes not reaching my Kindle Paperwhite. It has happened about four times in the past month. … read more
Benimur
Benimur
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Associate Degree
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My wife bought me a book and it says that it was sent to my
my wife bought me a book and it says that it was sent to my Kindle fire but it is not there. suggestions? … read more
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Russell H.
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I did not receive the last book I ordered" Rancher Takes A
I did not receive the last book I ordered " Rancher Takes A Cook by Misty Beller … read more
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I have a kindle paper and was registered with Amazon so that
I have a kindle paper white and was registered with Amazon so that I could buy books but I have forgotten my password.. I have also joined Book Bub which Amazon partners with for either free or cheap … read more
Engineer John C.
Engineer John C.
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I purchase a book using my pc but it doesn't show up on my
I purchase a book using my pc but it doesn't show up on my kindle even though when i go to my account it says the book has been delivered.… read more
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Nathan
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I have a kindle paperwhite. Can you please help me with the
Hi. I have a kindle paperwhite. Can you please help me with the following: It has the following 3 folders on it: .active_content_sandbox documents Kindle In the Kindle folder it has a repeat of the fo… read more
Richard
Richard
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I ordered 3 books. One registered as received. The there two
I ordered 3 books. One registered as received. The there two did not. I cannot access anything on my Kindle even though it is fully charged. I may have too many books downloaded. Can I eliminate them … read more
Richard
Richard
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IT Manager, Consultant
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My Kindle is over 4 years old, and it has always been reliable,
My Kindle is over 4 years old, and it has always been reliable, however, yesterday, when I tried to use it. It was "frozen". Instead of the usual picture that is displayed before I start it, the page … read more
Thomas
Thomas
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Associate Degree
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Hi, I got several free books on my Kindle today but though
Hi, I got several free books on my Kindle today but though I've had email confirmation, I'm having problems transferring them onto my kindle. I thought this was done automatically. Can you tell me how… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have enjoyed my kindle for four years but lately it wont
I have enjoyed my kindle for four years but lately it won't hold a charge. Maye 2 21/2 hours even if I charge over night. What should I do? Kay Rudderow @[email protected]… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
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Am I doing something wrong? I attach a cable to my computer
Am I doing something wrong? I attach a cable to my computer and to my kindle. I want to download 2 books. They appear on my computer but I am unable to transfer them from computer to kindle. Thanks Be… read more
Kriptokrit
Kriptokrit
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I bought myself, my friend and my grandson all kindles around
I bought myself, my friend and my grandson all kindles around Christmas time. The friend switched to her own account but my grandson used my account and downloaded games and books. Now his mother put … read more
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Plugged Kindle into computer to re charge and has got stuck
Plugged Kindle into computer to re charge and has got stuck showing Opening... this is in the centre and the book Title is at the top. The screen is wihite. When I press opening the green light only s… read more
AnswerManRob
AnswerManRob
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I had a problem with my first purchase on my designated
I had a problem with my first purchase on my designated credit card so I have changed the detail to another card which I know is valid. However, I have tried to make purchases several times and nothng… read more
Engineer John C.
Engineer John C.
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I recently ordered 3 books to be sent to my Kindle Order #D01-0251801-5104618,
I recently ordered 3 books to be sent to my Kindle Order #D01-0251801-5104618, Highland Warrior and True Highland Spirit; also, Order #D01-9942748-1245428, The Saint: A Highland Guard Novel. I was cha… read more
Nathan
Nathan
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I received a kindle as a gift in Jan. 2011. About 4 weeks ago
I received a kindle as a gift in Jan. 2011. About 4 weeks ago it refused to go on after being charged. It still won't go on even though I see a green light at the on switch. No picture. Prior to that,… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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