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I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
How do i up date my Load and Go card. Kindle paperwhite.
how do i up date my Load and Go card JA: What brand and model of e-reader do you have? Customer: kindle paperwhite JA: How long has this been going on with your Kindle? What have you tried so far? Cus… read more
Harry
Harry
2,274 satisfied customers
Having problems with my Kindle, my credit card date expired.
Having problems with my Kindle, my credit card date expired … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I have updated a credit card and my Kindle will not accept
I have updated a credit card and my Kindle will not accept the details. I have restarted it and even tried another credit card. When I try to make a purchase In Kindle Store it wants me to complete wi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
I have had a series of viruses on my computer removed. Now I
I have had a series of viruses on my computer removed. Now I am having issues with my kindle. I have always had my purchases linked to my credit card account. Now I am unable to access my account so I… read more
Louie
Louie
Senior Technician
Associate Degree
10,608 satisfied customers
Suddenly am unable to download books in Kindle Fire due to
Suddenly am unable to download books in Kindle Fire due to "Privacy error" msg? Unable to clear or fix. Please help … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,600 satisfied customers
I get a message on my Kindle that says "you do not have a
I get a message on my Kindle that says "you do not have a valid default credit card for Your Amazon.com account. You can set us your default credit card now on htt;://www.amazon.com/mycd by selecting … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
Whats wrong with my charge card for my kindle account? It's
39;whats wrong with my charge card for my kindle account? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have a Kindle Touch, Wi-Fi, and up until now have been
I have a Kindle Touch, Wi-Fi, and up until now have been able to purchase ebooks with one click. My Kindle tells me that the Kindle shop is not available. I have transferred to Kindle Australia. I hav… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
I have a kindle that is not allowing me to download the
I have a kindle that is not allowing me to download the whole book all I am getting is the sample and they have my credit card details but keeps telling me that I have not given them the details pleas… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I am asking questions about my first kindle. It is blocked.
My name is***** and I am asking questions about my first kindle. It is blocked. I can't open anything. There is a blank white outline like a large rectangle covering the screen. I tried to buy a book … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have had my Kindle years. Recently my credit card expired
I have had my Kindle for several years. Recently my credit card expired and I went on Amazon and updated it. However, when I try to purchase a book on my Kindle it keeps showing the old expiration dat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
How do I update my payment details on my touch screen Kindle?
How do I update my payment details on my touch screen Kindle? the expiry date for my visa card is out of date and I need to put in the new expiry date. When I go to purchase an item a screen comes up … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My default 1-click setting needs to be changed to my new debit
My default 1-click setting needs to be changed to my new debit card (new expiration date). How do I do that. My account is updated in amazon.… read more
Jason Jones
Jason Jones
Technician
AAS Information Technology
19,955 satisfied customers
I have been unable to order a book because the date has changed
I have been unable to order a book because the date has changed on my credit card it will NOT honor my code will honor my name. I am computer illerate and am very frustrated. If you send me something … read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
When I try to purchase books on my kindle it tells me to advise
When I try to purchase books on my kindle it tells me to advise which country I am in. Checking my details it shows Australia which is correct. Cannot clear this message even though details appear to … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
My credit card listed with Kindle is out of date, and I have
My credit card listed with Kindle is out of date, and I have a new one. How do I get the new card registered William X XXXXX [email protected]… read more
knelly74
knelly74
Self Employed Network Consultant
High School or GED
29 satisfied customers
Hi I am having problems starting a new Kindle, putting in a
Hi I am having problems starting a new Kindle, putting in a cc and getting started. I am in Sydney Australia - please advise as soon as you are able.… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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