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I just got a new Kindle Fire to replace my old one that
Hi. I just got a new Kindle Fire to replace my old one that died. I cannot get the new one registered. I had an Amazon account but I don't remember what email it used. I am pretty sure I know the pass… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Power button seems to have stopped working. Fire hd 10 7th
not certain what to try. last night/ this early AM, kindle gave a message saying did i want to turn it off or not. I hadn't touch the power button so i said cancel. it turned off anyway. it wouldn't power back on until i plugged in power. (it had 90+% charge) … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have an Amazon fire tablet, and for the last 2 days it has
I have an Amazon fire tablet, and for the last 2 days it has the wrong time on it. We had a severe storm here 2 nights ago and it has been off in the time ever since I went into the clock and tried to… read more
Harry
Harry
2,218 satisfied customers
Mr. T. I received a Kindle for Christmas from my brother. I
Hello Mr. T. I received a Kindle for Christmas from my brother. I just loved it, but at some point it died and I returned it to Amazon and they sent me a Kindle Fire which I have been happily using ev… read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,325 satisfied customers
My Kindle Fire HD is not charging ... had to turn in my last
My Kindle Fire HD is not charging ... had to turn in my last one in January this year. Exchanged for new one by Best Buy. I do periodically shut it down(turn it off like sites have told me. It charges… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Kindle fire HD screen made a pop sound and when I looked
My Kindle fire HD screen made a pop sound and when I looked down at it there was a Crack down the middle from top to bottom. It will come on but will not let me put my pass code in the right side work… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
I have 2 kindle fires and neither will boot up even after a
I have 2 kindle fires and neither will boot up even after a reset … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have a Kindle Fire tablet. When I plugged it in to charge
I have a Kindle Fire tablet. When I plugged it in to charge last night the ding it makes kept going off and then it quit charging. I changed charging cords this morning and it still won't charge. Can … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just tried the answer that I was given for my grandson's
I just tried the answer that I was given for my grandson's kindle fire 8. Never of the 2 answers that I was given to try have not worked. We have only had this tablet for 2-21/2 months. Now what do I … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My Kindle Fire will not shut down and stays in the closing
My Kindle Fire will not shut down and stays in the closing down mode. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Bought my kindle fire last December and I love it! however
Bought my kindle fire last December and I love it! however the charger I received with it does not fit tight into the charging dock now and it's hard to get it charged. Is it the fire or do I need a n… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I've deregistered my 6 month kindle fire hd7 online and on
hi! I've deregistered my 6 month kindle fire hd7 online and on the device - so i can solve registration issues I've been having recently - i could not access my amazon account though the internet othe… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
my kindle fires battery is depleted and says battery too low
my kindle fires battery is depleted and says battery too low to power on...even when i have it plugged in to the charger cord. it will not charge. i have had it on charge all day. help… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle fire was working fine yesterday. This morning it
My kindle fire was working fine yesterday. This morning it does not start up and when I connect it to the charge cable it does not be appear to be charging. All is dark and it does not respond to the … read more
Cris
Cris
63 satisfied customers
I bought my Kindle Fire just 4-5 months ago from Amazon online.
I bought my Kindle Fire just 4-5 months ago from Amazon online. As of today, it will not come on. the on/off button stays green for a couple of seconds, and then goes dark. I charge it nightly, and ha… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hi, I would like to know why my Kindle Fire, just started
Hi, I would like to know why my Kindle Fire, just started yesterday, turning off when I put it on? I have had it for about 3 months and never had a problem. Thanks, Josephine… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hi all: I LOVE my Kindle Fire, but as of last night, its
Hi all: I LOVE my Kindle Fire, but as of last night, it's not turning on! I used it during the day, put it in sleep mode... it had a full charge. Later, I tried to turn it on but nothing happened. Sin… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
Hi! I received a Kindle Fire as a Christmas gift. love it,
Hi! I received a Kindle Fire as a Christmas gift. love it, but recently the battery doesn't appear to hold the charge. I get it charged fully and then after only 2 or 3 hours of use the charge button … read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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