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My Kindle doesn't work, asks charge. It has been fully

Customer Question
My Kindle doesn't work...
My Kindle doesn't work, asks for a charge. It has been fully charged. I must need a new
one. Please advice. Thanks, ***** *****
Submitted: 2 years ago.Category: E-Readers
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Answered in 5 minutes by:
1/23/2016
Electronics Technician: AnswerManRob, Top Technician replied 2 years ago
AnswerManRob
AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10,789
Experience: Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
Verified

Try resetting the firmware by pressing and holding the power button for 20 seconds. Let me know if it still does not charge.

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