E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I have like the first kindle that you slide and release to…

Customer Question
I have like the first...
I have like the first kindle that you slide and release to turn on and off. I have to keep doing the slide to get it to come on and then it like reboots. Now it does not seem to be wanting to come on at all. It is charged
Submitted: 2 years ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 6 minutes by:
1/23/2016
Electronics Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 47,829
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.

The problem you're having is often due to the software in the Kindle locking up and it needing to be rebooted. To do this, simply press and hold the power button on the Kindle for 30 full seconds, then release and wait a full minute for it to reboot.
Do not press anything else during that minute. If this does not cure the issue, oftentimes the reset procedure needs to be repeated several times for it to force a reboot.

If you're still running into problems, then try plugging the Kindle into the charger for 15 minutes, then eject it and try the reboot a couple of more times.
NOTE:
_____

This clears up the issues you're having 90% of the times, but in the rare case that it does not, the problem may go deeper than a software issue. If this is the case, please reply back with the specific model number off of the back of the Kindle, and also how long you've had the Kindle for, and I will continue to assist you.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 47,829
47,829 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Won't charge and won't connect to WiFi. When I click on Turn
When I click on Turn on wifi it shows bars for a second then shows "off". Doesn't seem to be charging either. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Kindle has completely frozen. It will not unlock. I have
My Kindle has completely frozen. It will not unlock. I have tried recharging it for a short while but that didn't help. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
Kindle will not come on. How do i tell you that. I put on
I put on the charger it charged but now it won't come on. Problem three days … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
My Kindle seems to be locked up. It is 100% charged up, 3
My Kindle seems to be locked up. It is 100% charged up, 3 facebook notifications keep coming up but I am not able to slide and remove them. My home page and other symbols come on part of the time, but… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
It seems like it froze up. can't charge, turn page or get in
it seems like it froze up. can't charge, turn page or get in the apps on top . … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have a Kindle Keyboard and it seems to have died. It is
I have a Kindle Keyboard and it seems to have died. It is charged and, when I plug in the charger the light does come on. However, prior to this it was freezing and then resetting. Now, I get no light… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I let the battery die on my Kindle Touch - so I charged it
I let the battery die on my Kindle Touch - so I charged it and now it will not turn on. What do I need to do to fix it?… read more
Aric
Aric
Technician
Run A/V and repair business for over
47,829 satisfied customers
My new kindle will not switch on. it has been registered. and
My new kindle will not switch on. it has been registered. and was working for about 1 hour. now it wont switch on. i tried charging but the orange light dies after about 30 minutes. no green light. pl… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I tried to slide and release my power switch but it did not
I tried to slide and release my power switch but it did not wake - I have put my kindle on charge but no light is coming on to convey any power going through it - could my power switch be faulty - ple… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
My husband received a Kindle for his birthday. It has a keypad,
My husband received a Kindle for his birthday. It has a keypad, and no ads. The device was purchased second hand from someone on Craig's list, who said they hardly ever used it. My husband loves it, b… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
My Kindle would not charge despite leaving the power adaptrer
My Kindle would not charge despite leaving the power adaptrer connected for 30 minutes. The red light does not come on.… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I am in the Bahamas and my kindle is not working -- It was
I am in the Bahamas and my kindle is not working -- It was working then I could not turn it on -- First the screen locked -- thought it might be the battery so charged the battery fully now kindle is … read more
Aric
Aric
Technician
Run A/V and repair business for over
47,829 satisfied customers
Kindle - I just charges the Kindle and the battery was completely
Kindle - I just charges the Kindle and the battery was completely flat. Now trying to turn it on - when I move the turn on button to the right the green light comes on and I immediately release it the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have a Kindle 2 I last used it on Monday, Feb 28, 2011 at
I have a Kindle 2 I last used it on Monday, Feb 28, 2011 at which time it operated properly. On Tuesday, March 1, I attempted to operate it. When is did a "slide and Release" on the power switch to aw… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Lighted Kindle Cover no longer lights up - how come Do I
Lighted Kindle Cover no longer lights up - how come? Do I need to change the light bulb, and if so, how??… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I purchased a Kindle 2 months ago and have loaded up 19 books.
I purchased a Kindle 2 months ago and have loaded up 19 books. Today, my Kindle went blank and I can not get it to open. What should I do? I have charged the Kindle but when I turn it on, the screen s… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
My kindle will not open on the screen (only shows the picture
My kindle will not open on the screen (only shows the picture page) and will not now take a charge. The yellow light does not come on. It seems to be stuck living off the life of the battery. What is … read more
Aric
Aric
Technician
Run A/V and repair business for over
47,829 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x